{"id":3962,"date":"2023-07-05T15:08:18","date_gmt":"2023-07-05T14:08:18","guid":{"rendered":"https:\/\/comeiltiramisu.com\/faq\/"},"modified":"2023-12-14T14:34:26","modified_gmt":"2023-12-14T13:34:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/comeiltiramisu.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Leb\u00f9 FAQs:<\/strong>
\nOur Answers To The<\/em> Most Frequently Asked Questions<\/strong><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tQuestions on Leb\u00f9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tQuestions On Purchases and Shipping<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Questions on Leb\u00f9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Is Leb\u00f9 gluten-free?<\/span><\/i><\/div>

Leb\u00f9 Cream DOES NOT contain gluten. Leb\u00f9 Topping is made with bits of finger sponge, therefore it contains gluten. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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How do I prepare desserts with Leb\u00f9?<\/span><\/i><\/div>

Browse the How to use<\/a> page to discover how to prepare the product.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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What equipment do I need to work with Leb\u00f9?<\/span><\/i><\/div>

Browse the How to use<\/a> page to discover how to prepare the product.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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How can I serve the desserts made with Leb\u00f9?<\/span><\/i><\/div>

Watch the videos on our websites to get useful insights.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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How many desserts can I make with a package of Leb\u00f9 Cream?<\/span><\/i><\/div>

About 48 cups containing 90-100 grams of soft ice cream or 73 glasses containing 60 grams of cold cream or 96 cups containing 40-50 grams of milk pudding or a 4.5-liters bowl of ice cream.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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How much time do I need to make a dessert with Leb\u00f9?<\/span><\/i><\/div>

Ice cream<\/strong>: 2-3 minutes to make the mix, 8-10 minutes for mixing depending on the model of your machine.<\/p>\n

Soft ice cream<\/strong>: 2-3 minutes to make the mix, 5-7 minutes to process it in your soft ice-cream machine depending on the model, about 30 seconds to prepare the cup and serve it.<\/p>\n

Cold cream<\/strong>: 2-3 minutes to make the mix, about 1 hour in the machine depending on the model, around 20 seconds to prepare to serve.<\/p>\n

Milk puddings and custards<\/strong>: about 5 minutes to prepare the cream, around 1 minute per cup to prepare the pudding for serving.<\/p>\n

Parfaits<\/strong>: around 15-20 minutes.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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How do I need to store the cold cream and topping after opening the box?<\/span><\/i><\/div>

The sealed packaging must be stored in a fresh and dry place, away from heat.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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Does the product contain eggs? <\/span><\/i><\/div>

Yes.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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What quality guarantees do I have?<\/span><\/i><\/div>

Our company is FSSC22000 certified and is authorized to operate in the USA by the Food and Drug Administration.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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Do you offer technical support for using the products?<\/span><\/i><\/div>

Of course! Reach out to us at info@comeiltiramisu.com<\/a> or phone\/WhatsApp us at +393516256932<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div>

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How do I know what is the best application of Leb\u00f9 for my needs?<\/span><\/i><\/div>

Based on the equipment you have in our outlet, you can favor certain applications over others. Take a look at our How To Use<\/a> section to understand what equipment you need to prepare different types of dessert. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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How Can I contact customer service if I have any problems or questions?<\/span><\/i><\/div>
Contact our support at customer@comeiltiramisu.com<\/a> or phone\/WhatsApp us at +39 3516256932<\/a>.<\/div>\n\t\t\t\t\t<\/div>
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Do you provide free samples of Lebu?<\/span><\/i><\/div>
No, but you can buy the starter kit consisting of 2 tins of Leb\u00f9 Cream and 1 bottle of Leb\u00f9 topping. Inside you will find a coupon for your next purchase.<\/div>\n\t\t\t\t\t<\/div>
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I have a coffee shop, is Leb\u00f9 suitable for me?<\/span><\/i><\/div>

Of course, there are many ways Leb\u00f9 can be used in a coffee shop! Take a look at our How To Use<\/a> section to discover more about them. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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Do I need eggs to use Leb\u00f9?<\/span><\/i><\/div>

No.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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Do I need mascarpone cheese to prepare Leb\u00f9?<\/span><\/i><\/div>

You will only need mascarpone cheese if you wish to give your parfaits<\/strong> or milk puddings and custards<\/strong> a more rounded body.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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Do I need sponge cake to prepare Leb\u00f9?<\/span><\/i><\/div>

You will only need sponge cake to prepare parfaits<\/strong> with Leb\u00f9.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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What\u2019s the finished product\u2019s shelf life?<\/span><\/i><\/div>

You can store your soft ice creams, ice creams, cold creams and milk puddings for 72 hours at the right temperature. Parfaits can be stored in a freezer at -18\u00b0C for up to 20 days. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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Is the product suitable for vegans? <\/span><\/i><\/div>

No, because it contains animal-based ingredients.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Questions On Purchases and Shipping<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What are the product delivery times?<\/span><\/i><\/div>
For those who buy the product online, shipping takes 2-3 working days throughout the country. For deliveries to other countries you will receive more information from our customer service.<\/div>\n\t\t\t\t\t<\/div>
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Is there a minimum order?<\/span><\/i><\/div>
No, there is no minimum order. You can make a purchase of any amount on our online shop. However, as a first purchase, we offer you the opportunity to choose the starter kit consisting of 2 tins of Leb\u00f9 Cream and 1 bottle of Leb\u00f9 Topping. Alternatively, you can buy directly a carton containing 8 tins of Leb\u00f9 Cream and\/or a carton with 6 bottles of Leb\u00f9 Topping.<\/div>\n\t\t\t\t\t<\/div>
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Can I purchase Leb\u00f9 for personal use?<\/span><\/i><\/div>

No, we can only sell you our products if you have a VAT number.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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What details do I need to buy Lebu?<\/span><\/i><\/div>
You will need these details : company name, invoicing address, VAT number , shipping address, telephone number.<\/div>\n\t\t\t\t\t<\/div>
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How can I place an order abroad?<\/span><\/i><\/div>

If you are interested in a shipment abroad, please send an email to info@comeiltiramisu.com<\/a> with your requests, or fill in the form on purchase page.<\/p><\/div>\n\t\t\t\t\t<\/div>

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What are the shipping costs for international orders?<\/span><\/i><\/div>
International shipping costs changes depending on the weight and destination of the order. Our customer service will give you details when ordering.<\/div>\n\t\t\t\t\t<\/div>
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What are the delivery times for international orders?<\/span><\/i><\/div>
Delivery times change depending on the country of destination. Once you have placed your order, you will be informed about estimated delivery times.<\/div>\n\t\t\t\t\t<\/div>
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Can I return the product?<\/span><\/i><\/div>

We can\u2019t accept returns for safety reasons.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"cream_topping\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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I'd like to buy Leb\u00f9<\/b>
\nin a special offer<\/em><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\torder it now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Leb\u00f9 FAQs: Our Answers To The Most Frequently Asked Questions Questions on Leb\u00f9 Questions On Purchases and Shipping Questions on Leb\u00f9 Is Leb\u00f9 gluten-free? Leb\u00f9 Cream DOES NOT contain gluten. Leb\u00f9 Topping is made with bits of finger sponge, therefore it contains gluten. How do I prepare desserts with Leb\u00f9? Browse the How to use […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3962","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/pages\/3962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/comments?post=3962"}],"version-history":[{"count":22,"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/pages\/3962\/revisions"}],"predecessor-version":[{"id":5160,"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/pages\/3962\/revisions\/5160"}],"wp:attachment":[{"href":"https:\/\/comeiltiramisu.com\/en\/wp-json\/wp\/v2\/media?parent=3962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}